The AI Workspace for Dental Practices
Elva takes the busywork.Your team takes care of people.
Calls, insurance, claims, recall, forms — the work that piles up and never gets done — handled by one system built only for dentistry. So your team can stay with the person in the chair.
HIPAA-compliant · Works on top of your existing PMS · Trained only on dental workflows
There are two kinds of work in a dental office.
One kind needs a human being — reading the room, calming an anxious patient, explaining a treatment plan face to face, running the appointment. The other kind is repetitive, rule-bound, and endless: verification calls, claim rework, chasing overdue patients, retyping forms. It never gets finished, and it is the reason your team is behind by ten in the morning.
- Verifying coverage before the visit
- Building and submitting claims
- Working denials and aging A/R
- Reaching overdue patients
- Answering the phone after hours
- Collecting forms and intake data
- Drafting the clinical note
- The patient in the chair
- The consent conversation
- The nervous first-timer
- The judgment call
- The relationship that brings them back
Elva takes the second kind. Not the first.
The work that never gets done, done.
Pick any part of the day. This is what your team stops doing by hand.
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The phone is where new patients come from, and one person can answer one line. During the Monday wave, the fifth caller hears ringing and then dials the practice down the street. Elva picks up instantly, day or night, and books straight into your schedule. Anything that needs a person is routed to your team with the details already in hand.
White space in tomorrow's column is production you have already lost — and nobody has time to work the list. Elva scans the schedule for holes, finds the patients who fit them, reaches out, and books the replacement before the day starts.
Patients text and email at nine at night, and the answer waits until someone opens the inbox in the morning — by which time they have called somewhere else. Elva replies in the moment, in your practice's voice, across text and email, and hands anything that needs a person to your team with the history already attached.
Your team spends the morning on hold with payers, and the money still arrives late or not at all. Elva verifies benefits days before the visit so the front desk quotes an exact number, builds claims to pass on the first submission, and works denials and aging A/R while the office is closed. One system covering the whole revenue cycle, not a verification tool and a billing tool that never speak.
The revenue is already in your charts — hygiene overdue, recall lapsed, the aligner case that stalled. Reminder blasts do not move it. Elva knows which patient needs which conversation, reaches them on the channel they actually answer, and books it into the PMS.
Charting follows you home. Elva listens during the visit and drafts the note as you work, surfacing the criteria a payer will look for later. You review, edit, and sign — it is your note, written faster.
You should not have to be at the front desk to know how the day is going. Elva's mobile app gives you the schedule, the messages, and a morning brief on today's patients, alerts, and what to watch — from the op, from home, from anywhere.
Before each case presentation, Elva hands your treatment coordinator a one-page cheat sheet on the patient — their history, what they've declined before, what they care about, and the order to present in. It's how a coordinator walks into every conversation prepared, so more plans get understood, and more get accepted.
One brain that knows your whole practice — just ask it.
Inside Elva is a brain that has learned your whole practice — every patient, your payer rules, how your office works. Ask it anything, from “what does this patient owe?” to a complex policy question, and it answers in plain language. It talks to your practice management system directly, so anyone can pull the data they need just by asking — no reports, no digging.
Last week's production was $152,000 across 221 completed visits — up 18.8% on the week before.
Delta Dental, mostly on missing narratives for crown build-ups. Twenty-three claims affected. I've drafted the appeals; they're waiting for your review.
Three. Two are pending payer response and one has a plan that terminated last month — that patient needs a call before they arrive.
Fourteen patients are past due. I've queued reminders for all of them — three have already replied to confirm.
Your front-desk guideline is a courtesy reschedule for the first two, then prepay to hold the slot. It was last updated in March and applies to hygiene and restorative both.
Ten tools cannot see each other. One system can.
A missed call in one app, an unscheduled treatment plan in another — and nothing in your stack connects them. Elva runs the front office on one memory, so the connection gets made: the patient who couldn't get through is the same patient with the crown that was never booked.
One login. One bill.
The problem changes with the practice.
One person cannot cover the front office.
When the front desk is one or two people, every call missed at lunch and every claim that comes back lands on someone who is already at capacity. Elva absorbs the overflow instead of adding another screen to check — so a small team runs like a bigger one, without anybody staying late.
- You stop losing callers to the lunch rush and the Monday wave
- You get insurance and claims worked without hiring a biller
- You stop depending on someone remembering to follow up
Every location does it a different way.
Two offices, two front desks, two sets of habits — and no way to tell which one is drifting until the numbers arrive a month late. Elva applies the same rules everywhere, with per-location overrides where they are genuinely needed, and shows you all of it live.
- You run one rulebook across every site, with local exceptions where you set them
- You see how each location is actually running today, not next month
- You onboard a new hire without a two-month ramp
Standardization you can prove, on infrastructure you control.
At group scale the question is not whether the software works — it is whether you can evidence what it did, keep patient data where your policy requires it, and roll a change across the network without retraining everyone. Elva is deployable in a private cloud, applies policy in layers, and records what it understood and did at every step.
- You keep patient data inside the boundary your policy requires
- You set network policy once, and locations vary only where you allow it
- You can show exactly what was drafted, decided, and sent
Elva acts. It never improvises.
Every action Elva takes follows a rule you can read. Proven dental practice by default, your own guidelines layered on top, and nothing decided that is not backed by something written down. You set where a person steps in — that is a rule too.
Your rulebook, not a black box
Elva learns your practice's guidelines from the SOPs you already have and fills the gaps with proven dental practice. Review it, change it, or download it any time. If you cannot find the rule, Elva did not do it.
You choose where a human steps in
Oversight is something you configure, not something you hope for. Set the moments a person takes over — a warm transfer on a call, an approval before a sensitive reply — per capability and per channel. Watch the whole thing run in review mode before it goes live.
On the record, and private
A timestamped trail of what Elva understood, drafted, and did — nothing happens in the dark. Encrypted in transit and at rest, HIPAA-compliant by design.
Dental-only, and built to sit on top of what you already run.
It plugs into your PMS. It does not replace it.
Elva works on top of the practice management system you already run, syncing in real time so a booking, a confirmation, or a posted payment shows up where your team already looks. No migration, no parallel system, no retraining on a new chart.
Trained only on dentistry
Not a general assistant pointed at a dental office. Elva is built on dental operations, dental coding, and dental payer behavior — which is why it knows what a narrative needs before a payer asks for it.
HIPAA-compliant by design
Encrypted in transit and at rest, with access controls, audit logging, and a complete record of every patient interaction.
Private cloud on AWS
Robust infrastructure with deployment options that let group practices keep patient data inside the boundary their policy requires.
Built with dentists in the room
Shaped by research with practicing dentists and the people who actually run the front desk — which is why it solves the problems that show up at 8:40 on a Monday, not the ones that look good in a demo.
Independently evaluated
RingScore is an open-source evaluation platform for dental AI receptionists. It exists so this category can be measured by someone other than the vendors selling into it.
RingScoreSet up around your practice, not the other way around
Elva is configured to match how your office already runs — your hours, your providers, your existing rules — not the reverse. Most practices are live within weeks, without a system cutover or a break in how patients reach you.
A team behind the system
Elva is backed by people, not just a support ticket. When something needs a human judgment call on setup or a rule that needs adjusting, your team reaches ours directly.
See it run on your practice, not a demo account.
Thirty minutes, your workflows, your numbers, your rules. If it fits, we will build a trial shaped around your practice size and where your team is losing the most time.
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